Terms of Use

  1. OVERVIEW

1.1 Introduction:

These Terms of Use explain how you may use this website (the “Site” ) and our software application (the “App” ). References in these Terms of Use to our Site includes https://www.localoyalty.ca/  and all associated web pages, as well as the App. References in these Terms of Use to the App includes all iterations of the App run on any platform (including web, Android and Mac iOS), as well as updates thereto and any other software available for download from our Site. You should read these Terms of Use carefully before using our Site. By accessing or using this Site or otherwise indicating your consent, you agree to be bound by these Terms of Use and the documents referred to in them.  If you do not agree with or accept any of these Terms of Use, you must cease using our Site immediately. If you have any questions about this Site, please contact LocaLoyaltyCalgary@gmail.com.

1.2 Definitions:

“Account” means your user account with LocaLoyalty, including your username, password and any personal information associated with your user profile.

“Content”  means any text, images, video, audio or other multimedia content, software or other information or material submitted to, subsisting on or accessible from our Site.

“We” , “us”  or “our”  means LocaLoyalty, a company duly registered in Alberta, Canada, whose registered office is at 204 Merganser Crescent, Fort McMurray, Alberta, and in cludes our officers, directors, employees, volunteers, agents, subsidiaries, joint ventures and partners.

“You”  or “your”  means the person accessing or using our Site or its Content.

1.3 Privacy Statement and Additional Terms :

These Terms of Use include our Privacy Statement, which shall be subject to these Terms of Use in the event of any conflict or inconsistency. These Terms of Use may also be supplemented or replaced by additional terms (“Additional Terms”) relating to specific Content, goods or services made available or supplied by us using our Site. Additional Terms will be made available on relevant pages of our Site and will be accessible by you for your acceptance.

1.4 Age:

This Site is intended for and directed to residents of Canada over the age of 16 years, and, notwithstanding anything else herein, only to individuals of the legal age necessary to enter into an agreement in their respective jurisdiction.

2. RESTRICTIONS ON USE

As a condition of your use of our Site, you acknowledge that you are solely responsible for all costs and expenses you may incur in relation to your use of our Site and shall be solely responsible for keeping your password and other Account details confidential. You additionally agree not to use our Site:

  1. for any purpose that is unlawful under applicable law, or prohibited by these Terms of Use;
  2. to defame or disparage anybody or make comments of an obscene, derogatory or offensive manner or otherwise use our Site or any content contained within in a way that brings us or any third party into disrepute or causes us to be liable to any third party;
  3. to reverse engineer, decompile, copy, modify, distribute, transmit, license, sublicense, display, revise, perform, transfer, sell or otherwise make available to any third party or otherwise publish, deep-link, create derivative works from or exploit in any way our Site or its Content except as permitted by us under these Terms of Use or as expressly provided under applicable law and/or under any Additional Terms;
  4. to use our Site to distribute viruses or malware or other similar harmful software code; or
  5. to represent or suggest that we endorse any other business, product or service unless we have separately agreed to do so in writing.

We reserve the right to prevent or suspend your access to our Site if you do not comply with any part of these Terms of Use or any applicable law.

3. OWNERSHIP, USE AND INTELLECTUAL PROPERTY RIGHTS

This Site and all intellectual property rights in our Site (including without limitation any Content) are owned by us and/or our licensors. We and our licensors reserve all our intellectual property rights (which include without limitation all copyright, trade-marks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind) whether registered or unregistered anywhere in the world.

Nothing in these Terms of Use grants you any rights in our Site other than as necessary to enable you to access our Site and use our Site to host your loyalty program on our platform. You agree not to adjust to try to circumvent or delete any intellectual property notices contained on our Site and in particular in any digital rights or other security technology embedded or contained within any Site Content.

Trade-marks and trade names may also be used on this Site. The use of third party trade-marked logos on the Site does not imply any endorsement, sponsorship or relationship. The use or misuse of any trade-marks or any other Content on our Site except as provided in these Terms of Use is strictly prohibited. Nothing contained on our Site shall be construed as granting, by implication, estoppel or otherwise, any license or right to use any trade-mark without our prior written permission.

4. SOFTWARE

Our App, is the copyrighted work of us and/or our licensors. You may only use such software in accordance with these Terms of Use. Any reproduction or redistribution of software not in accordance with these Terms of Use is expressly prohibited.

We hereby grant you a limited, non-sublicensable, non-exclusive, non-transferable right to install and run copies of the App and to reproduce and use the accompanying documentation (the “Documentation”), but only to the extent necessary for your use of the App  Documentation shall include, but not be limited to, any printed materials or electronic data, whether or not posted online, provided by or obtained from us with regard to the App. This Agreement does not grant you the right to access to the source code of the App. If you obtain, intentionally or accidentally, any such source code, you undertake to immediately inform us in writing and hold it in confidence, not to disclose it to any other person, natural or otherwise, and to destroy all copies thereof immediately upon our request.

5. SERVICES

We offer services through our Site, which may include, without limitation, a platform to handle reward solutions for small businesses and host their loyalty reward programs on our platform (the “Services”). In addition, we may sell user data to the small businesses on our platform to promote  such programs to other users of the App and Site. We may change our portfolio of services or the details of any specific service from time to time, at our sole discretion. You should visit our Site to view services currently offered.

Once you register as a user on our Site, you then become able to use our Services. Only you may use your Account and you may not use any other user’s Account. You are solely responsible for protecting your Account details and password and updating such details and password regularly. You further agree to immediately notify us of any known or suspected unauthorized use of your Account or any other breach of security; and to exit from your Account at the end of each session.

Users may be charged fees for some or all of our services, and we may change the free or paid status of any of our services from time to time at our sole discretion. Users will only be charged for Services they expressly consent to paying for and will not be charged retroactively for any Services they have not expressly consented to pay for.

Without limiting other remedies we may, at our sole discretion, limit, suspend or terminate the Services and user Accounts, prohibit access to their websites, and take technical and legal steps to keep users off their websites, remove and discard any Content within the Services, for any reason, including, without limitation:

  1. accounts that are unconfirmed or have been inactive for a period of 12 months or more;
  2. if we believe that you have violated or acted inconsistently with these Terms of Use;
  3. if a request is received from law enforcement or other government agencies;
  4. if you provide any information that is untrue, inaccurate, not current, incomplete, or if we have reasonable grounds to suspect that you have done so;
  5. a request by you;
  6. discontinuance or material modification to the Services (or any part thereof);
  7. unexpected technical or security issues or problems;
  8. in compliance with legal process;
  9. if you have committed, or if we believe you have engaged in, illegal activities, including without limitation, fraud; or
  10. non-compliance with applicable data protection and privacy laws.

You acknowledge and agree that any termination of your access to the Services under any provision of these Terms of Use may be effected without prior notice and that we may immediately deactivate or delete your Account and all related Content. You agree we are not liable to you or any third-party for termination of your Account, or termination of your access to the Services.

6. Indemnification

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold us harmless from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) suffered, sustained or incurred by you or any third party arising out of or relating to your breach of these Terms of Use or your use of the Site or the App, including, but not limited to, your user submissions, third-party sites, any use of the Site's content, Services, and products other than as expressly authorized in these Terms.

If your use of the Site leads to a dispute between you and one or more third parties, you release us and our licensors from any claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of, or in any way connected with, such disputes.

7. SUBMITTING INFORMATION TO THE SITE

7.1 Unwanted Submissions

The Site is not a secure means of communication and any information you supply to us will not be kept confidential. For that reason, you should not submit or send to us any patentable ideas or patent applications, advertising or marketing suggestions, prototypes or any information, written or oral, which you regard as confidential or commercially sensitive or valuable (collectively referred to as “Unwanted Submissions”). While we value your feedback, you agree not to submit any Unwanted Submissions. Any submission (including any Unwanted Submission) made to us is deemed to be our property. By transmitting or posting any submission or other material to us, you agree that, subject to our Privacy Statement, we are entitled to use any such information in any manner we see fit (including reproduction, transmission, publication, broadcast, and posting on any media) on a free of charge basis. We shall not be subject to any obligation of confidentiality nor be liable for any use and/or disclosure of such submissions.

7.2 Creating User-Generated Content

Where our Site enables you to communicate with us and other users of our Site, you may not use our Site to transmit harmful or offensive ( e.g. , violent, obscene, discriminatory, defamatory or otherwise illegal) communications or material which might otherwise bring us or our Site into disrepute.

When you send, submit, post or display any Content through our site you retain copyright and any other rights you already hold in such Content. By sending, submitting, posting or displaying any Content when using our Site, you grant us a perpetual, irrevocable, worldwide, royalty-free, non-exclusive license to reproduce, adapt, modify, translate, publish, publicly perform, publicly display and distribute such Content. This license is for the sole purpose of enabling us to provide our Site.

You represent and warrant that any Content you supply to us is and shall be your own original work and has been lawfully provided to us and that you have all necessary consents to provide this to us. You agree that you waive all moral rights you may have in any such Content but that any personal data you supply with your Content may, if we choose to do so, be used by us as described in our Privacy Statement.

You agree not to impersonate any person or entity or to falsely state or otherwise misrepresent your affiliation with a person or entity.

You understand and acknowledge that all Content you post, send, submit, display or transmit using the Site, whether publicly or privately, is your sole responsibility. This means that you are entirely responsible for:

  1. all Content that you upload, post, e-mail, transmit or otherwise make available via our Site; and
  2. ensuring that all Content is accurate, does not breach privacy or anti-spam laws and does not include misleading information and in no way infringes or violates anyone’s proprietary or intellectual property rights.

You acknowledge that we do not pre-screen user-generated Content, and that we have the right (but not the obligation) to refuse or remove any Content that is available via our Site that violates these Terms of Use or is otherwise objectionable in its discretion. You acknowledge and expressly consent to us accessing, preserving, and disclosing your Account information and Content if required to do so by law or if in good faith it believes that such access, preservation or disclosure is reasonably necessary to:

  1. comply with legal process;
  2. enforce these Terms of Use;
  3. respond to claims that any Content violates the rights of third-parties;
  4. respond to your requests for customer service; or
  5. protect the rights, property, or personal safety or security of us, our other users and the public.

8. ACCURACY OF INFORMATION AND AVAILABILITY OF THE SITE

While we use reasonable efforts to include accurate and up-to-date information on our Site, we do not represent, warrant or promise (whether expressly or by implication) that any Content is or remains available, accurate, complete and up to date, free from bugs, errors or omissions or fit or suitable for any purpose. Any reliance you may place on the information on this Site is at your own risk and we may suspend or terminate operation of our Site at any time at our sole discretion. Nothing in these Terms of Use shall operate to prejudice any mandatory statutory requirement or your statutory rights. Content on our Site is provided for your general information purposes only and to inform you about us and our products and news, features, services and other websites, which may be of interest. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purpose.

You acknowledge that some of the content on our Site is generated by our users, and although we reserve the right to monitor, edit, review or remove discussions, chats, postings, transmissions, reviews and similar communications on our Site from time to time, we are under no obligation to do so and assume no responsibility or liability arising from any user-generated Content posted on our Site nor for any error, omission, infringement, defamatory statement, obscenity, or inaccuracy contained in any such information.

We may from time to time allow advertisements to be posted on our Site, whether by users of our Site or by third parties. You shall not hold us responsible for the Content or any actions or inactions of advertisements made available through our Site. We have no control over and do not guarantee the quality, safety or legality of products or services advertised in the Content or the truth or accuracy of such Content.

While we make commercially reasonable efforts to ensure that our Site is available, we do not represent, warrant or guarantee in any way the continued availability of our Site at all times or uninterrupted use by you of our Site.

9. HYPERLINKS AND THIRD PARTY SITES

The Site may contain hyperlinks or references to third party websites other than our Site. Any such hyperlinks or references are provided for your convenience only. We have no control over third party websites and accept no responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third party website does not constitute an endorsement of such third party's website, products or services. Your use of a third party site may be governed by the terms and conditions of that third party site.

10. WARRANTIES AND LIMITATION OF LIABILITY

You agree that your use of our Site is on an “as available” basis. As stated above, except as otherwise expressly required by applicable law, we make no representations, warranties (whether express or implied), conditions or other terms in relation to the provision of our Site, including without limitation as to completeness, accuracy and currency or any Content on our Site, or as to satisfactory quality, or fitness for a particular purpose.

To the maximum extent permitted by applicable law, we exclude all liability (whether arising in contract, tort, breach of statutory duty or otherwise) which we may otherwise have to you as a result of any error or inaccuracies in any Content, the unavailability of our Site for any reason, and any representation or statement made on our Site.

We will not be liable for any loss or damage we cause which we could not reasonably anticipate when you started using our Site, for example if you lose revenue, salary, profits or reputation as a result of your use of our Site and/or the acts or omissions of any third party such as other users of our Site or any other indirect or consequential loss or damage you may incur in relation to our Site and its Content.

Under no circumstances shall our aggregate liability to you for any and all claims arising from your use of our Site or the App (including the downloading or use of any Content) exceed, to the extent permitted by law, $100  or the amounts paid by you to us in relation to your use of our Site, the App or its Content .

11. CHOICE OF LAW

The Site and these Terms of Use will be governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein, without giving effect to any choice or conflict of law provision, principle, or rule of any other jurisdiction and notwithstanding your domicile, residence, or physical location.  

Any action or proceeding arising out of or relating to this Site and under these Terms of Use will be instituted in the Courts of the Province of Alberta, and each party irrevocably submits to the exclusive jurisdiction of such courts in any such action or proceeding. You waive any and all objections to the exercise of jurisdiction over you by such courts and to the venue of such courts.

12. YOU AGREE

These Terms of Use are dated August 8th, 2024 . No changes to these Terms of Use are valid or have any effect unless agreed by us in writing. We reserve the right to vary these Terms of Use from time to time. Our new Terms of Use will be displayed on our Site and by continuing to use and access our Site following such changes, you agree to be bound by any variation made by us. It is your responsibility to check these Terms of Use from time to time to verify such variations.

We shall have no liability to you for any breach by us of these Terms of Use caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.

We may prescribe minimum technical requirements for the Site and the App to perform properly on your computer or telecommunication network. You are responsible for ensuring that your computer and telecommunication systems meet the minimal requirements of the Site or the App, as applicable.

13. MISCELLANEOUS

(a) No agency, partnership, joint venture or employment is created as a result of these Terms of Use, and you do not have any authority of any kind to bind us in any respect whatsoever.

(b)  Unless otherwise expressly stated in these Terms of Use, all notices from you to us must be in writing and sent to our contact address at 204 Merganser Crescent, T9K 0S5 and all notices from us to you will be displayed on our website from to time. We may provide You with notices, including those regarding changes to this agreement by email, regular mail or postings on the Site, in our sole discretion.

(c) Except as otherwise stated nothing herein is intended, nor will be deemed, to confer rights or remedies upon any third party.

(d) These Terms of Use (together with the Privacy Statement and any applicable Additional Terms) contains the entire agreement between you and us regarding the use of the Site, and supersedes any prior agreement between you and us on such subject matter and replaces any representation, statement or other communication (whether written or otherwise) made by you or us which is not contained herein. The Parties acknowledge that no reliance is placed on any representation made but not expressly contained in these Terms of Use (together with the Privacy Statement and any applicable Additional Terms).

(e) Any failure on our part to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder. If we choose not to enforce any right that we have against you at any time, then this does not prevent us from later deciding to exercise or enforce that right.

(f) If any provision of these Terms of Use are found to be unenforceable or invalid under any applicable law or be so held by applicable court decision, such unenforceability or invalidity shall not render this agreement unenforceable or invalid as a whole. In such event, such provision shall be changed and interpreted so as to best accomplish the objectives of such provision within the limits of applicable law or applicable court decision to the minimum extent necessary so that these Terms of Use shall otherwise remain in full force and effect and enforceable.

(g) The Terms of Use are not assignable, transferable or sublicensable by you, except with our prior written consent, but may be assigned or transferred by us without restriction. Any assignment attempted to be made by you in violation of these Terms of Use shall be void.

(h) The section titles in the Terms of Use are for convenience only and have no legal or contractual effect.

(I)   The Parties acknowledge that they have required that these Terms of Use and all related documents be prepared in English. Les parties reconnaissent avoir exigé que la présente convention et tous les documents connexes soient rédigés en anglais.

Privacy Statement

1. OVERVIEW

Last updated on August 8th, 2024

This Privacy Statement describes how LocaLoyalty. and our affiliates (collectively, LocaLoyalty , “ We ”, “ Us ”, and “ Our ”) collect, use, disclose, transfer, store, retain or otherwise process your information when you (whether you are a person acting on behalf of yourself or a person acting as a sole proprietor or on behalf of another business structure, like a corporation) apply or sign up for a LocaLoyalty account and explains how we collect and use your personal information on this website (the “ Site ”) and our software application (the “ App ”, and Collectively, the “ Services ”). References in this Privacy Statement to our Site includes https://www.localoyalty.ca/ and all associated Site pages, as well as the App. References to the User Agreement to the App includes all iterations of the App that run on any platform (including web, Android and Mac iOS), as well as updates thereto and any other software available for download from our Site. You should read this Privacy Statement carefully before using our Site. If you do not accept any part of this Privacy Statement, you should cease using our Site immediately. By continuing to interact with and use our Services directly or indirectly, you are consenting to the practices and policies described in this Privacy Statement.  If you have any questions about this Site or App, please contact LocaLoyalty

This privacy statement is effective as of August 8th, 2024.

2. What Personal Information Do We Collect?

We use your data to develop and ensure our Services work better for you and others.

Personal information is information that identifies you or could be combined by us or our service providers and affiliates with other information to identify you. This information includes your personal e-mail address, your home address, your telephone number(s), your image, and may include your age, and other similar information when associated with you. Personal information may also be information containing details as to whether you have opened our e-mails or how you have used our Site, if we can associate that personal information with you. If you are a business customer or prospective business customer, personal information may include your title, business address and business telephone number when we use that information to contact you in your business capacity. In addition, your loyalty rewards program.

We collect personal information from you when you create an account, make a purchase or request for Services, communicate with us or other users of the Site or App to sell user data to small businesses on our platform. In addition, if you make a request, submit a product review, take a survey or otherwise submit personal information to us with your communication.

Information you Provide

We use data you input into our system when you open, register and use an account. Examples include but are not limited to: first and last name, email addresses or phone numbers, information that identifies who you are, transaction information and any other data you give us.

We collect information you provide when you:

  1. make a request to receive information about our Services;
  2. apply or sign up for an account or Services; and
  3. go through our identity or account verification process, authenticate into your account, communicate with us, upload content, or otherwise interact with the Services.

Specifically, we collect the following categories of information:

  1. information you provide, such as suggestions for improvements; referrals; or any other actions you perform on the Services.
  2. internet or other electronic network activity information, which includes information about how you use and interact with our Services, including your access time, “log-in” and “log-out” information, browser type and language, the domain name of your internet service provider, other attributes about your browser, any specific page you visit on our platform, content you view, features you use, the date and time of your use of the Services, your search terms, and the website you visited before you visited or used the Services;
  3. online identifiers (e.g., information you use to log in to your account), Internet Protocol (“IP”) address, and unique personal identifiers (including device identifier; cookies, beacons, pixel tags, mobile ad identifiers and similar technology; customer number; unique alias, and other identifiers);
  4. professional or employment-related information, such as information you provide about your business (e.g., appointments, staffing availability, and contact data) and your employees (e.g., job titles, images, hours worked and other timecard data); and
  5. inferences drawn from any of the information above to create a profile about you that may reflect, for example, your preferences, characteristics, and behavior, including for account security purposes or to enhance our Services to you.
  6. identification Information, such as:
  7. name, email address, postal address, signature, and phone number; and
  8. for business account users only, a small businesses loyalty rewards program.

Information We May Collect About Personal Account Users

We also obtain information about personal Account users when they transact with businesses through their use of the Services. The data we collect will vary depending on how you use our Services and which products or Services you use. The data may include:

  1. identification Information, such as name; email address; mailing address; phone number; government-issued identification; or other historical, contact, and demographic information, and signature;
  2. location Information.
  3. use Information, such as, information about how you transact with businesses using our Services, including access time, “log-in” and “log-out” information, browser type and language, country and language setting on your device, IP address, the domain name of your Internet service provider, other attributes about your browser, mobile device and operating system, features you use, and the date and time of use of the Services; and
  4. other information you voluntarily provide or that you input into our system.

3. How Do We Use Your Personal Information?

We use your data to make sure the product offerings work, help you log in to your account, verify who you are, secure your data, fight fraud, follow the law, enforce our agreements, determine what new products we can develop, and market products to you that we believe could make it easier for you to run your business.

We use your information to provide services and to manage our business operations. Some examples include to:

  1. register your account;
  2. authenticate you when you log into your account;
  3. fulfill your requests for products and Services;
  4. communicate with you about your requests;
  5. administer contests and promotions that you participate in;
  6. recommend or to offer you other products and services based on your inferred interests;
  7. post your product reviews;
  8. communicate with you regarding customer service issues and any product recalls or warranty service; and
  9. protect the security or integrity of our websites and our business.

We retain your information for as long as necessary to fulfill the purposes for which we collected the information or as required by law. We maintain a records retention and destruction program to destroy information when it is no longer needed or required.

We may collect, use and share, information about you for the following reasons:

Performing, improving and developing our services, which includes:

  1. delivering the information and support you request, including technical notices, security alerts, and support and administrative messages such as to resolve disputes, collect fees, and provide assistance for problems with our Services or your account;
  2. developing new products and services;
  3. improving, personalizing, and facilitating your use of our Services;
  4. providing, maintaining and improving our Services, including our Site; and
  5. otherwise providing you with the products and features you choose to use.

Communicating with you about our Services, which includes:

  1. sending you surveys and getting your feedback about our Services;
  2. providing information about and promoting our Services and third-party services to you;
  3. sending you information we believe you may find useful or which you have requested from us about our products and services;
  4. protecting our Services and maintaining a trusted environment;
  5. conducting investigations, complying with and enforcing applicable laws, regulations, legal requirements and industry standards, and responding to lawful requests for information from the government or to valid legal process;
  6. contacting you to resolve disputes, collect fees, and help you with our Services;
  7.  debugging to identify and fix errors that impair how our Services function;
  8. making sure you follow our Terms of Use or applicable agreements or policies; and
  9. investigating, detecting, preventing, recovering from or reporting fraud, misrepresentations, security breaches or incidents, other potentially prohibited, malicious, or illegal activities, or to otherwise help protect your account;

Protecting your, our, our customers', or your customers' rights or property, or the security or integrity of our Services, which includes:

  1. verifying or maintaining the quality and safety of our Services; and
  2. verifying your identity

Advertising and marketing, which includes:

  1. marketing our Services to you; and
  2. communicating with you about opportunities, products, services, contests, promotions, discounts, incentives, surveys, and rewards offered by us and select partners.

4. Sensitive Data

We do not collect any sensitive data about you, except when required by law. Sensitive data includes data relating to your health, race or ethnic origin, religious or political beliefs, trade union membership, genetics, biometrics, sex life or sexual orientation.

We do not process any data relating to criminal offences and convictions. We shall only collect and process your personal data for purposes that are clearly outlined prior to you providing us with your data, or for a legitimate reason.

Whenever we process your personal data, we do so on the basis of a lawful condition this will either be because you have given your consent for us to process your data, where we are under a contractual or legal obligation, or where it is in our legitimate interests to do so.

We do not carry out automated decision making or any type of automated profiling. It is very important to us that the information we hold about you is complete, accurate and up to date. If at any time

your personal details change, please let us know by emailing us at LocaLoyaltyCalgary@gmail.com.

5. When and With Whom We Share Your Information

We may share the personal information described “Information we collect about you” section with the following categories of service providers and third parties:

  1. with other users of our Services with whom you interact through your own use of our Services. For example, we may share user data information with small business regarding our Services; and
  2. with service providers who help us provide, maintain, and improve our Services (e.g., vendors who help us with fraud prevention, identity verification, and fee collection services) and other entities that help us provide the Services;

6. Personalized Offers and Web Analytics

We may automatically collect information when you visit our Site in order to customize your experience. For example, we may collect information about what site referred you to our website, your browser type, operating system type and version, language, and your Internet Protocol (“IP”) address. We may also collect information about how you browse through our Site, including logging the pages you visit and the amount of time you spend on certain pages. We may use this information for a number of technical purposes to ensure that our pages load correctly in your browser, as well as to personalize our offers to you. We may also use this information to improve our website. For example:

  1. we may use IP addresses to correct pages for your geographical location;
  1. we may log the frequency of visits to certain pages on our Site and how visitors navigate through our Site in order to detect problems, improve our website and learn about what products and services are of interest to our customers;
  1. we may use information about products that you have clicked on to make suggestions about other products or services that you might be interested in viewing; and
  1. we may track whether certain types of promotional e-mails were opened by you and whether you sought information about a particular product or service in order to make inferences about other products and services you might be interested in.

7. Your Ad Choices: Interest-Based Advertising

Our Site may use small pixel files (small images) and cookies (small text files) to keep track of your browser so that you will be recognized when you visit other websites where our third-party ad management providers may show you advertisements from us based on your visit to our Site. Some of these advertisements may be customized to particular products and services that you viewed or they may be based on inferences about products and services that you might be interested in. This is called “interest-based advertising”.

These pixel files and cookies are generally valid for a limited number of days (usually no more than 90 days) and are provided by our ad management providers. We require our ad management providers to participate in the Digital Advertising Alliance of Canada’s Ad Choices Program. Visit theDigital Advertising Alliance of Canada: Your AdChoices website (http://www.youradchoices.ca) where you can find out more information about digital advertising and how you can opt-out of interest-based advertising. You can also opt-out of interest-based advertising using the link provided in any of our interest-based advertisements. Look for the Ad Choices icon or other link provided.

Please note that if you opt-out of interest-based advertising you may still see advertisements from us on other websites. However, they will not be customized based on your browsing history on our website. In addition, we will continue to customize our offers of products and services to you when you are on our website unless you block cookies from our website. If you block cookies on our website, certain functions, such as the purchasing services not function properly because our Site must recognize you as you move through the checkout process.

8. Cookies and Other similar technologies

Digital cookies and similar technologies help us make our services better to use by doing things like recognizing when you've signed in, analyzing how you use our Services so we can make them more useful to you, giving you a more personalized experience, and making our ads work better for you.

We use these automated technologies to collect your device information, internet activity information, and inferences as described above. These technologies help us to: remember your information so you do not have to re-enter it; track and understand how you use and interact with our online services and emails; tailor our online services to your preferences; measure how useful and effective our services and communications are to you; and otherwise manage and enhance our products and Services.

9. Links to Third-Party Websites and Social Network Plug-Ins

You may be able to access third-party websites through links available on our websites. You may also connect to social networks such as Facebook, Twitter and Instagram. These links are provided for your convenience. We do not have any control over those third-party websites and we do not provide any guarantee that the privacy practices of the hosts of those websites meet our standards. Your use of such third-party websites is at your own risk and will be governed by the privacy policies of those websites and not by this Privacy Statement. Do not transmit personal information using those websites without reading the privacy policies governing those websites.

You may create links between our website and social networking sites. If you do so, we may be able to publish updates about our products and Services to your social network account through the links that you establish. You may terminate those links at any time by modifying your social network account.

If you are logged into a social networking site when visiting our page, your visit to our website may be personalized based on your social networking profile.

You may change the way social networking sites and our sites interact by modifying your privacy settings in your social networking account. You can also log-out of your social networking account before visiting our Site. For more information, please refer to your social networking site's privacy policy, which governs your use of these social plug-in features.

10. How Long We Keep Your information

We keep your information as long as you keep using our Services. After that, we keep it for as long as we need it to ensure business necessities and continue without interruption.

We generally keep your information as long as reasonably necessary to provide you the Services or to comply with applicable law. However, even after you deactivate your account, we can retain copies of information about you and any transactions or Services in which you may have participated for a period of time that is consistent with applicable law, applicable statute of limitations or as we believe is reasonably necessary to comply with applicable law, regulation, legal process, or governmental request, to detect or prevent fraud, to collect fees owed, to resolve disputes, to address problems with various stakeholders.

11. Regarding Children and Minors

Our Site and the Services offered on it are not directed to children under the age of 16 years. We will not knowingly collect personal information about a child under the age of 16.

12. Do We Disclose Your Personal Information to Others?

We may share your personal information with our service providers that help us with our business operations and with marketing and promotional services. We require our service providers to keep your personal information secure. In addition, our service providers may not use or disclose personal information for any purpose other than providing the services on our behalf unless we or they have obtained your consent.

We may transfer any information we have about you in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of our business or as part of a corporate reorganization or stock sale or other change in corporate control.

We may also disclose your personal information if it is necessary for us to collect a debt from you or where we have reason to believe that it is relevant to the investigation or decision to investigate a breach of the laws of Canada, a province or territory of Canada, or a foreign jurisdiction, and we are legally permitted to do so.

13. Law Enforcement Requests

We will disclose personal information without your knowledge or consent if we receive an order, subpoena, warrant or other legal requirement issued by a court, tribunal, regulator or other person with jurisdiction to compel disclosure of your personal information . If we receive a request from a police officer or other law enforcement agency for access to your personal information in the course of an actual or potential investigation, our policy is to require the police officer or law enforcement agency to obtain an order, subpoena or warrant, unless the information is urgently required to prevent serious bodily injury or serious damage to personal property.

14. Storage Outside of Canada

Your personal information may be used or stored by us or our service providers outside of Canada meaning that it may also be subject to the laws of the country in which it is used or stored.

15. Preference Centre

If you register for an account, you will have the option to choose what marketing and promotional e-mails and communications you receive from us. You can also store information such as your home address and credit card information in order to make future Services faster.

You may also choose “delete account” and we will remove your Account information from active use.

If you do not re-activate your Account within 3 months , we will permanently delete your Account. You may also contact us at LocaLoyaltyCalgary@gmail.com  to make a deletion request. Please note that we still maintain information that you provided to us for audit purposes or to comply with our legal obligations. We may also de-identify your information in order to continue to use it for research and analytics purposes to understand our business, to make product improvements and to make available to third parties. We prohibit our employees and third parties from attempting to re-identify information that we have de-identified.

16. How Do You Access and Modify Your Personal Information?

If you have an account, you can log in to access and modify the personal information stored with your account.

17. How Do We Protect Your Personal Information?

We take reasonable administrative, technical and physical measures to safeguard your personal information against unauthorized access, unauthorized disclosure, theft and misuse. This includes limiting access of employees to, and the use of, your personal information through the use of passwords and graduated levels of clearance. We do not publish all of our security measures online because this may reduce their effectiveness. We take physical precautions to ensure that the computer servers on which your personal information is stored and archived are secure and that access to such servers is protected.

Although we take precautions against possible breaches of our security systems, no company can fully eliminate the risks of unauthorized access to your personal information and no website is completely secure. We cannot guarantee that unauthorized access, hacking, data loss or breaches of our security systems will never occur. Accordingly, you should not transmit personal information to us using our Site if you consider that information to be sensitive.

Security

We take security of your data seriously and use best practices to keep your data safe. No business can ever guarantee hackers won't be able to break into our site(s).

Your information is stored on Amazon Web Services, a third-party service provider .

For more information about our security practices, please contact Localoyaltycalgary@gmail.com

18. Changes to this Privacy Policy

We may amend this Privacy Notice from time to time by posting a revised version and updating the “Effective Date” above. The revised version will be effective on the “Effective Date” listed. We will provide you with reasonable prior notice of material changes in how we use your information. If you disagree with these changes, you may cancel your account at any time. If you keep using our Services, you consent to any amendment of this Privacy Notice.

19. Contact

You can contact our privacy team with any questions or concerns at the address below.

Please contact our privacy team with any questions or concerns regarding this Privacy Notice:

LocaLoyalty.,

204 Merganser Crescent,

Calgary, AB T9K 0S5 CANADA

LocaLoyaltyCalgary@gmail.com

If you have any questions or concerns regarding our privacy notice, or if you believe our privacy notice or applicable laws relating to the protection of your personal information have not been respected, you may file a complaint with our privacy team listed above. We will respond to let you know when you can expect a further response. We may request additional details from you regarding your concerns and may need to engage or consult with other parties in order to investigate and address your issue. We may keep records of your request and any resolution.